Terms of Service


The terms of service set out here (hereinafter referred to as “The terms”)


SUMMARY

The “Terms” set out hereunder refer to the terms of service governing how you use our website www.vpnconnected.com and all related services collectively referred to as “the services” owned and offered to you by VPNConnected (“VPNConnected”, “we” or “us”). Our privacy policy incorporated into these terms of service is subject to the inherent provisions made under these terms. Before you access our services/site, please read the terms set out below in entirety as these terms constitute a legally binding agreement between you and VPNConnected

Your accessing the site, registering yourself as a user and/or using other services set out there, you are signifying your agreement with the terms in letter and spirit.

IF FOR ANY REASON YOU CANNOT AGREE TO THE TERMS AS A WHOLE OR IN PART, YOU SHALL NOT USE THE SERVICES OR THE SITE ITSELF. YOUR ACCEPTANCE OF THE TERMS (AS AMMENDED WHEN NECESSARY) INCLUDING POLICICIES INCORPORATED THROUGH REFERENCES HEREIN INCLUDING THE PRIVACY POLICIY OF VPNConnected MORE ELABORATELY ENSHRINED AT WWW.VPNCONNECTED.COM/PRIVACY-POLICY MUST BE SIGNIFIED BY CLICKING THE APPROPRIATE BUTTON AT THE END OF THESE PRESENTS.


1. Changes to the Terms


Any part of these terms may be changed, removed, or added to at any time, without any prior notice being given to you except the listing of an effective date other than what is inscribed at the beginning of this policy, for the changes to take effect. Immediately on such a listing on our website, such modifications would be deemed to have come in to effect, except when sated otherwise. We encourage every visitor to our site to look for such modifications at regular intervals and convey your acceptance thereto, since all future use of our site and services will be governed by the modified terms. At all times we shall endeavor to provide a notice of any material changes made to these terms to all users who are registered with us on the date such changes come into effect. These notices may be communicated via the email address registered with us, a notification when you log in to our services or your account at our site. Your continued use of our services/site after such notice of change to the terms is posted shall be deemed to have been upon acceptance of such changes to the policies or terms.


2. VPN Service


You expressly understand that our site is providing you a virtual private network (“VPN”) service including but not limited to the use of routers, transport, servers, IP addresses and other protocols and equipment to carry information over the network (the “system”). In pursuance to the use of our services, you agree to abide by the terms governing such use through our site.


3. Authority for use – your responsibility


If you are unable to form a legally binding agreement with VPNConnected, you may not access any of our services or the site. Your further affirm that you have completed the age of 18 and hold yourself responsible for the use, access to, the services or the Site.

All accounts created are for single user and individual use alone. Any multi-party use or non individual use is strictly prohibited. The following uses for example are considered prohibited use for the purpose of this section.

    • Sharing login among others
    • Simultaneous login from different IP addresses except when an individual is allowed a maximum of 2 active connections per account to the network, mostly to facilitate use of mobile devices although anyone other than the account holder is prohibited to use such a provision

4. Personal Information


4.1 Accuracy – By registering for the services we provide, you warrant and represent that all information submitted by you, to us is accurate, true, complete and current and that you will notify us promptly when such information changes.

4.2 Privacy – Though you must register with us and make available some information that is personally identifiable, no personal information shall be required to be provided for browsing our site. You agree expressly that the personal information provided by you, and in our possession as part of your agreement, may be used by VPNConnected in accordance with the privacy policy laid out more elaborately at www.vpnconnected.com/privacy-policy .


5. Limited license for personal use


VPNConnected grants you non-transferable, limited, personal, non exclusive license for the use of VPNConnected site services and the content, exclusively for your private, personal and non-commercial use in connection with accessing the VPNConnected services. This license applies to you in person, and you are prohibited from reselling our services, use our system or services to host content for other users, and/or permit use of our services through your account for others. Except with prior approval in writing, you may not download or copy any content from www.vpnconnected.com

Further, you are expressly prohibited from publicly distributing, display, perform, sell, lease, transfer, transmit, edit, publish, copy, create derivative works, sub-license, rent, distribute, disassemble, decompile, or use our site content through reverse engineering or otherwise, except with the specific written approval from VPNConnected. Any commercial use of our site or its content is expressly prohibited. You further agree not to obscure, remove, or alter copyright, trademark, patent, or other notices of proprietary noticed affixed on the site. Subject to your complying with these terms and other agreements as applicable to VPNConnected services used by you, you may enjoy your rights under this agreement. Making and/or distributing unauthorized copies of the site content can lead to the termination of your VPNConnected account and further prohibit the use of VPNConnected services, apart from legal action as enshrined under law.


6. Software


VPNConnected services may allow or require software patches, software updates or software downloads by you including other tools and utilities onto your computer, device or entertainment system. VPNConnected grants you limited, non exclusive license to use VPNConnected software exclusively for the purpose stated by VPNConnected when such software is made available to you within the scope of these services. Your use of such software may also be subject to the terms outlined in an end user license agreement. You may not charge others for the access or use of VPNConnected software or sub license the software. You may not reverse engineer, translate, decompile, disassemble, reverse compile, or make derivative works from VPNConnected software or use it in any manner expressly not authorized in writing by VPNConnected. You may not modify VPNConnected software or use it any manner expressly not authorized by VPNConnected. You understand that the introduction of different technologies by VPNConnected may not be harmonious across all platforms and that the performance of VPNConnected along with related services may vary depending on your equipment and computer. VPNConnected may provide you, from time to time with modifications or updates to the VPNConnected software. You understand that some or all of these updates may be essential for the continued use of the VPNConnected software and its services.


7. SPAM


VPNConnected enforces zero tolerance SPAM policy on information carried through our network. VPNConnected, in its sole discretion may determine when any transmission is considered SPAM and that includes but not limited to

- Unsolicited bulk mail, promotional material or solicitations via email advertising any IP address belonging to VPNConnected or any domain (URL) hosted by VPNConnected.

- The use of “ghost sites” or web pages set up on ISPs enabling direct/indirect reference of customers to URL(domain) or IP addresses hosted by VPNConnected.

- Forging or misrepresenting message headers in part or whole to conceal the true origin of the message.

- When VPNConnected determines that you have posted spam material, your account may be cancelled immediately and initiate steps to prevent continued use of VPNConnected permanently.


8. Fees; Payment Terms


VPNConnected may, change the fee charged for accessing its services at any time, with due prior notice. All prices quoted are for single user and single device. You agree that all such fee will be charged automatically to your payment account on the files of VPNConnected when your subscription comes up for automatic renewal. Our current payment terms, subscriptions, and fees are at www.vpnconnected.com/buy-now .


9. Service usage


VPNConnected shall not be liable for corruption, loss, removal or alteration of content transmitted via our system and services subject to clause 19 hereunder. You further agree to hold VPNConnected harmless from any such corruption, removal, alteration or loss and waive any right to seek damages.

VPNConnected may discontinue, or modify permanently or temporarily all or part of your account or services with or without notice and you agree that VPNConnected shall not be liable to any third party or you consequent to such modification/suspension. Our services are also not to be used in nations where the offering is illegal and our services are never offered to such countries or citizens domiciled there including North Korea, Iran, Cuba Sudan and Syria.


10. Third party content


We do not control and will not hold ourselves responsible for all types of third party content that you may access or buy in the course of using our services. Though not under an obligation, we may block transmissions or access to some services/information, domains/products to protect our network, services, users or the public. We do not publish third party content accessed through our services and do not hold ourselves responsible or any and all aspects concerning such data.


11. Policy of Acceptable use


You agree to comply with all laws and regulations applicable concerning the use of our services. You are prohibited from using our services including software to transmit or post illegal material of every description including but not limited to transmissions that may constitute a criminal offense or cause civil liability or otherwise violate any law or regulation framed for the purpose. A brief but non exhaustive list of prohibited acts include:-

- Transmitting/posting pyramid schemes, chain letters, or other acts of deceptive nature/fraud in online marketing.

- Transmitting all forms of SPAM

- All acts intended to materially impact user experience including use of “spikes” in bandwidth use or using programs/command or transmitting messages to interfere with third party customer terminals via any/every means.

- Attempted or actual acts of sabotage of networks, computers and machines including their usage without authority.

- Introducing viruses and other forms of malware into VPNConnected’s network.

- Engaging in interception/monitoring of data intended for you without appropriate authorization

- Attempt to circumvent security/authentication of host networks/accounts without necessary authorization

- Use of software or other means to gather identity particulars or authentication information from legitimate users or other services/websites

- Transmitting or receiving indecent, defamatory, abusive, obscene or menacing content including those constituting breach of confidence, privacy or other forms of third party rights

- Transmitting, receiving , using all types of content infringing intellectual property rights

- Transmitting/receiving, using, reusing sexual content including depiction of minors in all forms

- Transmission of confidential information of every description that you are legitimately not permitted to.

- Using the services for acts other than lawful purposes and violating intentionally or otherwise applicable laws

- Impersonation and misrepresentation in all forms


12. Materials protected by copyright


VPNConnected respects intellectual property rights of every description and expects the same from all its users. Any violation on this account will lead to instant termination of subscriber's account. You are specifically barred from using our services in all and every form that directly or indirectly infringes copyrights.


13. P2P/TORRENT File Sharing Activities and DMCA Notices.


You agree that you will not do any kind of copyright protected file sharing activities on VPNConnected servers except P2P/Torrent enabled servers. VPNConnected complies with DMCA notices and in this regard forbids its clients from such activities in those territories where it’s illegal namely in the respecting countries.


14. Right to restrict or terminate access


These terms shall be renewed automatically for successive periods of one month until cancelled by VPNConnected or you. VPNConnected may restrict or terminate your access to its services, without notice, if in their reasonable discretion, you have been found to have violated any of these terms in letter and spirit. When VPNConnected restricts/denies access to their services on these grounds, your right to refund/credit for subscription shall remain automatically extinguished.

15. Security

You agree unequivocally, that you shall at all times be solely responsible for keeping your password and other personal information duly protected and indemnify VPNConnected of all consequences when you fail in this regard. Access to our system as well as certain online transactions call for non public information of an individual nature and you shall make best efforts to prevent unauthorized use of the services of VPNConnected and promptly report when you suspect any breach. The responsibility for any unauthorized use of your personal information till such time we are notified in writing of any breach along with a request for blocking access to such data. Sharing of user accounts provided by VPNConnected is not permitted and you shall be solely responsible for unauthorized sharing of your account.


16. Minors and Children


By subscribing to our services, you affirm that you are 18 years of age at the minimum or otherwise have attained majority age in the jurisdiction where you reside. You understand that some of offensive content may be carried on the internet and this may be considered illegal or inappropriate in some jurisdictions particularly for users under a prescribed age and that VPNConnected shall not be responsible for removal or detection of such content. We do not collect with intent or maintain personal information from children below 13 years of age complying with the provisions under Children’s online Privacy Protection Act.


17. Limitation of Liability and Disclaimer of Warranty


IT IS EXPRESSLY AGREED BY THE ACCOUNT HOLDER THAT USE OF THE ACCOUNT IS AT HIS SOLE RISK AND NEITHER VPNCONNECTED, ITS AFFILIATES, EMPLOEES, AGENTS, MERCHANTS, THIRD PARTY INFORMATION PROVIDERS, LICENSORS OR THE LIKE, WARRANT THAT ERROR FREE OR UNINTERRUPTED SERVICE WILL BE PROVIDED. NOR DO VPNCONNECTED MAKE ANY WARANTY ABOUT THE RESULTS DELIVERED THROUGH THE USE OF THE SERVICES OR THE RELIABILITIY, ACCURACY OR CONTENT OF ANY SERVICE, INFORMATIION OR MERCHANDISE PROVIDED THROUGH THE SERVICE. NEITHER VPNCONNECTED NOR INDEPENDENT NETWORK SERVICE PROVIDERS WORKING THROUGH THEM MAKE ANY WARRANTIES OR REPRESENTATIONS EXPRESS OR IMPLIED. THE SERVICES ARE PROVIDED ON “AS IS” “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND IMPLIED OR EXPRESS.

NOTHWITHSTANDING WHAT HAS BEEN STATED ABOVE, THE TOTAL LIABILITY OF VPNCONNECTED OR ITS AFFILIATES, EMPLOYEES, AGENTS, THIRD PARTY INFORMATION PROVIDERS, LICENSORS OR MERCHANTS FOR ALL LOSSES, DAMAGES,AND CASES OF ACTION WHETHER IN TORT, CONTRACT INCLUDING NEGLIGENCE OR OTHRWISE EITHER SEVERALLY OR JOINTLY EXCEED THE AGGREGATE AMOUNT PAID TO VPNCONNECTED BY THEACCOUNT HOLDER TO VPNCONNECTED IN THE 12 MONTHS PRECEDING THE CLAIMED INJURY OR DAMAGE.


18. Indemnity


You agree to indemnify and hold VPNConnected and all their agents, employees, affiliates, service providers and all those working through them harmless from any demand, claim, including reasonable fee for attorneys, made by any third party and arising out of or relating to any violation of these terms by you, any material or content you submit or transmit otherwise through our system or services, or your violating any rights of another. VPNConnected reserves the right to assume exclusive defense at its own expense and control other maters subject to defense by you. This section shall also survive the termination of these terms.


19. General Terms


19.1. These terms along with any guidelines, rules, or policies published on the VPNConnected homepage constitute the whole agreement between VPNConnected and you with regard to your use of the site services. Any conflict between the terms and other instructions or rules posted on the services or site, the terms shall control

19.2. Amendments - No amendment to these terms made by you shall be effective except when acknowledged in writing by VPNConnected. Notwithstanding this, VPNConnected reserves the right, in its sole discretion to modify these policies or the terms referenced herein at any time as aforementioned.

19.3. Jurisdiction and Venue - These terms shall be governed by, and construed in accordance with the state of Bulgaria, without reference to its choice of law rules. Venue for any action arising in connection with or out of this agreement shall be Bulgaria and waive any objection to such venue/jurisdiction.

19.4. Time limit for claim - Subject to any law applicable to the contrary, you agree that cause of action arising out of or related to the use of our site or services must commence within one(1) year after the cause of action accrues or such action shall be barred permanently

19.5. Severability - If any part of these terms is found invalid or unenforceable for any reason, that provision shall be limited or eliminated to a minimum extent necessary to allow the rest of the terms to remain in full force and effect.

19.6. Assignment – You are prohibited from assigning the rights and obligations under these terms without the express prior written consent of VPNConnected which may be withheld at the sole discretion of VPNConnected

19.7. Non Waiver – VPNConnected’s failure to enforce or insist upon any provision of these terms shall not be construed as a waiver of any right or provision.


20. REFUND POLICY


Our support team will be happy to help you with any technical difficulties. Email us open a support ticket for any technical support requests.But if you are not satisfied with our services, you are entitled to a full refund if all of the following apply: (If one of the following does not apply refund request will be denied.) - You notify us via email or ticket within the first seven days of the purchase that you wish to cancel. - You have not previously claimed a refund from us.

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